Reason Code Automation %

The Reason Code Automation % dashboard provides insights on the percentage of claims automatically coded into reasons from the entire raised claims for the selected time period, calculated using the following formula:

Reason Code Automation % = (Total number of claims auto-coded / Total number of claims raised) * 100

The tiles in the dashboard display the following average metrics for the selected time period.

  • Current Automation

  • Estimated Improvement

  • Projected Automation

  • System Created Pre-Deductions

  • Auto Coded Pre-Deductions

For more details, refer to Viewing Dashboards.

Widget 1 - Reason Code Automation % Trend

The Reason Code Automation % Trend widget displays a spline chart of the monthly percentage trend of the claims auto-coded into reasons.

Hovering over the series displays a tooltipClosed A tooltip is used to specify extra information about something when the user moves the mouse pointer over an element. of the month and the respective percentage of Automated value.

Widget 2 - Non Automation Trend

The Non Automation Trend widget displays a spline chart of the monthly percentage trend of claims that could not be auto-coded into reasons from client and HighRadius.

Hovering over the series displays a tooltip of the month and the respective percentage values of non-automated claims from client and HighRadius.

Widget 3 - As Is Reason Code Automation %

The As-Is Claim to Deduction Linking % widget displays a percentage pie chart of the average distribution of the following claim categories.

  • Automated

  • Non Automated - Client

  • Non Automated - HighRadius

Widget 4 - Projected Reason Code Automation %

The Projected Claim to Deduction Linking % widget displays a percentage pie chart of the projected distribution of the following claim categories.

  • Automated

  • Non Automated - Client

  • Non Automated - HighRadius

Widget 5 - Non Automated Reasons - HighRadius

The Non Automated Reasons - HighRadius widget provides a distributed percentage view of the non-automated shares, segregated into reasons accounted for HighRadius. The widget also displays the estimated improvement percentage that can be achieved for a specific reason.

Clicking View Details further displays data of the deductions that could not be automated. Click the download icon to export the entire data as a CSV file.

Widget 6 - Non Automated Reasons - Client

The Non Automated Reasons - Client widget provides a distributed percentage view of the non-automated shares, segregated into reasons accounted for client. The widget also displays the estimated improvement percentage that can be achieved for a specific reason.

Clicking View Details further displays data of the deductions that could not be automated. Click the download icon to export the entire data as a CSV file.

Out-of-the-Box Features

The Out-of-the-Box features and functionalities of the dashboard are as follows:

  • Date Range - Filters data displayed in the dashboard as per the required date range.

  • Daily or Monthly Toggle - Switches the entire dashboard metrics and trends to daily (D) or monthly (M) view.

  • Standard Out of the Box Filters - Filters the entire dashboard on the basis of Company Code and Company Code.

  • Kebab Menu - Click this icon to access options such as download, schedule, and mark the dashboard as favorite. For more details, refer to Using Kebab Menu Options.